Knowledge base

Getting Started (2)

What's an eSIM? (3)

• What is an eSIM?
• What devices support eSIM?
• Is it safe to buy an eSIM with Orbit?

Plans (2)

• Business versus Leisure use
• All Plans

Payments (2)

Refunds (1)

• What is your refund policy for eSIMs?

Payment Questions (2)

• What happens if my payment is declined?
• Are there any hidden fees or taxes?

Using your eSIM (2)

Activating your eSIM (2)

• Android set up instructions
• iPhone iOS Set Up Instructions

Managing your eSIM (7)

• How to switch off your eSIM?
• How do I delete my Orbit Mobile travel eSIM?
• What networks are available on my plan?

View all 7

Troubleshooting (1)

Data (1)

• Why isn't my data working?

Account Management (1)

Account (2)

• How to delete your Orbit Mobile account
• Can I cancel or change my plan?