Refund Eligibility & Process

Modified on Wed, 1 Oct at 2:07 PM

Refund Eligibility & Process


Purpose: Guide agents on refund handling.
Conditions:

  • Plan unused or failed to activate.
  • Refund processed within 7–12 business days.
  • Final amount may vary due to currency exchange rates.
  • Customer should contact their bank for conversion details.

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