E-SIM Activation Failure – Troubleshooting

Modified on Wed, 1 Oct at 2:02 PM

eSIM Activation Failure – Troubleshooting


Purpose: Resolve failed activation attempts.
Checklist:

  • Confirm device supports eSIM and is carrier-unlocked.
  • Ensure stable internet during installation.
  • Retry installation using correct guide.
  • Validate APN and Data Roaming settings.
  • Check ICCID in CRM for plan assignment.

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